Here you can find instructions and get help with questions about products.
functions
How can I set my watch?
You can find them online here instruction manual.
Is my watch waterproof?
Please read here the Info about water resistance.
bracelet
How do I set the bracelet size?
Please read here the Instructions.
How can I change my bracelet?
Please read here the Instructions.
How can I change the battery of my watch?
Please read here the Instructions.
service
My watch is defective, what can I do?
Please contact us, you can find it here contact form.
I need a spare part, what can I do?
We can offer most spare parts free of charge and quickly, please contact us, you can find it here contact form.
Where can I find the warranty card?
Reducing paper consumption is an important contribution to environmental protection. we join! We no longer offer the paper warranty card. In the event of a warranty claim, we only need your order number.
How long is the guarantee?
The guarantee is valid for a period of 24 months from the date of purchase.
What does the guarantee cover?
A limited warranty is provided on watches, covering any manufacturing defects in the movement, indexes, dial and hands of the watch.
What is not covered under warranty?
Our guarantee excludes the following:
- Defects and damage caused by loss, theft or natural disasters;
- Defects or damage caused by misuse or accidents;
- Defects and damage caused by normal wear and tear and aging.