Here you can find instructions and get help with questions about products.
functions
How can I set my watch?
You can find them online here instruction manual.
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Is my watch waterproof?
Please read here the Info about water resistance.
bracelet
How do I set the bracelet size?
Please read here the Instructions.
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How can I change my bracelet?
Please read here the Instructions.
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How can I change the battery of my watch?
Please read here the Instructions.
service
My watch is defective, what can I do?
Please contact us, you can find it here contact form.
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I need a spare part, what can I do?
We can offer most spare parts free of charge and quickly, please contact us, you can find it here contact form.
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Where can I find the warranty card?
Reducing paper consumption is an important contribution to environmental protection. we join! We no longer offer the paper warranty card. In the event of a warranty claim, we only need your order number.
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How long is the guarantee?
The guarantee is valid for a period of 24 months from the date of purchase.
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What does the guarantee cover?
A limited warranty is provided on watches, covering any manufacturing defects in the movement, indexes, dial and hands of the watch.
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What is not covered under warranty?
Our guarantee excludes the following:
- Defects and damage caused by loss, theft or natural disasters;
- Defects or damage caused by misuse or accidents;
- Defects and damage caused by normal wear and tear and aging.